5 November 2026

AI Assistant Fixes

—AI Assistant: one brain, every channel. Your assistant now works the same across your website, Quotem pages and text messages (if enabled). Update it once and the change applies everywhere.
—Clients can ask about their own booking (arrival times, who's coming, what's left to pay, details of any fulfilments you have setup, forms to fill in) after confirming a code sent to their email.
—Clients can add extras to a confirmed booking by chat or text. The assistant gives the price first and only adds it once they agree and gives them a payment link.
—Fixed a bug with venue addresses not filling correctly between chat and quote.Now venues typed into the chat become full addresses.
—Optimised the hand off note your assistant leaves for you when passing a chat over.
—Event prep forms can sell add-ons, checked against availability and staff on the event date.
—Styles & Branding: preview your assistant, switch light and dark mode, and use one logo for both.
—The chat follows your brand colours and your website's light or dark theme, with its own attention bubble message for your website.